The Ministry of Education wishes to inform the public of the roll-out of the Back to School Assistance (BTSA) program and the commencement of dedicated support operations.
On the first day of its operations, the teams noted that there were some issues which are as follows:
- a) schools not submitting the applications before the deadline
- b) parents/guardians did not submit their applications before the allotted Ministry of Finance deadlines
- c) wrong number issues or claims of wrong applications being submitted on behalf of children.
Read more on this here: https://bit.ly/49uVcgb
To serve the public better, the Ministry has officially launched its BTSA support operations at:
Waisomo Basement Operations (Central Division)
- Opening Hours: 8:30 am to 6:30 pm (Monday – Friday)
These extended hours are specifically designed to cater to working parents and guardians who require assistance after standard business hours.
SUPPORT FOR OUTSIDE CENTRAL DIVISION
For parents and guardians located outside of the Central Division, the Ministry has established a Back-to-School helpline for our BTSA Operations.
These lines will be active from 8:30 am to 6:30 pm during weekdays:
WESTERN DIVISION
Nadi/Lautoka/Yasawa – 8669110
Nadroga/Navosa – 9899480
Ba/Tavua – 9986589
Rakiraki – 8015551
NORTHERN DIVISION
Macuata – 9023839
Bua – 9585925
Cakaudrove – 9428424
EASTERN DIVISION
9744402
3312912
For further Clarifications – Ministry of Education Helpline
- 9986839
- 9980079
- 9986069
- 3320551
APPLICATIONS NOT SUBMITTED BY SCHOOLS
For those who need to submit documents for verification or send applications that have not yet been cleared by their respective schools, please forward your application with all supporting documentation to the following email addresses:
- moe.backtoschool@gmail.com
- edu_it@govnet.gov.fj
The Ministry remains committed to ensuring that all eligible students receive the necessary support for the 2026 academic year.
